All sales are final once the item has been sent. If for any reason, the item you purchased does not meet your expectations please reach out to me. If a return is excepted, the buyer is responsible for return shipping and product must return in its original form. Please note that all Resin glasses/tumblers are made with FDA approved resin. Although graded to 300 degrees it is best to handwash. NO ITEMS should be microwaved. All content owned by Eclectic Palette Studios.